Last updated: June 17, 2026
Introduction
Welcome to Motiontography LLC ("Motiontography," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit motiontography.com, contact us, book a session, or use our photography and videography services.
Information We Collect
We may collect personal information in several ways:
- Information You Provide Directly: When you fill out a contact form, book through our online booking app, call, email, or message us, you may provide your name, email address, phone number, session details, preferred dates, and other information needed to respond or deliver service.
- Booking and Payment Information: Booking and payment activity may be handled by third-party booking, hosting, and payment services. Motiontography does not intentionally store full card numbers on this website.
- Information Collected Automatically: When you visit the Site, we and our service providers may collect device and browsing information such as IP address, browser type, operating system, referring pages, pages viewed, timestamps, and interaction data through cookies, analytics scripts, server logs, and similar technologies.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Services.
- To process bookings, retainers, payments, galleries, and session communication.
- To communicate with you, respond to inquiries, and provide customer support.
- To understand how users interact with our Site and improve user experience (via analytics).
- To send you updates or information about our services (if you opt-in).
- To prevent fraudulent activity and ensure the security of our Site.
Sharing Your Information
We value your privacy and do not sell your personal information. We may share your information only in the following circumstances:
- With Service Providers: We share information with third-party vendors who help us operate our business, such as:
- Booking app and hosting: Our booking flow may use the Motiontography booking app hosted on Railway or another approved booking provider.
- Payment processors: Card and digital payments may be processed by third-party payment providers connected to the booking or invoice flow.
- Analytics and behavior tools: Google Analytics and Hotjar help us understand website traffic and improve the website experience.
- Website hosting and security: Hosting, DNS, CDN, and server-log providers may process technical traffic data needed to serve and protect the Site.
- Fonts and embedded media: Google Fonts, YouTube, Instagram, Facebook, and similar services may receive limited technical information when their assets, embeds, or outbound links are loaded or clicked.
- Gallery and delivery tools: Private proofing, gallery, download, and file delivery tools may process client names, email addresses, images, selections, and delivery activity as needed to deliver galleries and products.
- For Legal Reasons: If required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies for analytics, performance, security, embedded media, and website improvement. Tools may include Google Analytics, Hotjar, hosting/server logs, Google Fonts, YouTube embeds, and social platform links or embeds. You can typically control cookies through your browser settings, although disabling certain cookies may affect site functionality.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee complete security.
Studio Address and Session Privacy
Motiontography is based in Suffolk, Virginia. For private sessions, the exact studio address may be shared only after booking is confirmed. Boudoir, newborn, maternity, and private portrait images are not published by Motiontography without client permission.
Your Data Rights
Depending on your location, you may have certain rights regarding your personal information. You generally have the right to request access to, correction of, or deletion of your personal data that we hold. To make such a request, please contact us using the information below.
Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a revised version on this page and updating the date above.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By visiting our Contact Page: motiontography.com/contact.html
- By phone: 757-759-8454
- By email: fstop@motiontography.com