Booking & Policies
How can I book a session?
Book easily online via our Booking Page, call 757-759-8454, or use the form on our Contact Page.
Can I see your portfolio before booking?
Absolutely! Use the main menu to navigate to specific galleries (Maternity, Boudoir, Wedding, etc.) to see our style and quality.
Does the deposit go toward the session price?
Yes, the $100 deposit secures your date and is applied to your final balance, which is due on the day of the shoot.
What forms of payment do you accept?
We accept card, cash, Zelle, Cash App, Apple Pay, and other digital payment methods.
Do you offer payment plans?
Yes. Pay a $100 retainer to reserve your date, then make payments in installments at your own pace. The balance must be paid in full before or on your session day.
What is your cancellation policy?
Deposits are non-refundable if cancelled less than 48 hours before the session. Cancellations made 3+ days prior may be refunded or rescheduled (within 30 days).
What if I need to reschedule?
Please contact us ASAP. Rescheduling is permitted if done more than 3 days before your original appointment (session must occur within 30 days).
What happens if I am late?
We respect your time and the time of clients coming after you. Sessions end promptly at the scheduled time. If you are late, that time will be deducted from your session duration.
The Session
What types of photo shoots do you offer?
We specialize in maternity, boudoir, weddings (photo & video), headshots, creative composites, on-location portraits, family sessions, product photography, and various events.
Do you also shoot videos?
Yes! Motiontography offers videography including cinematic wedding films, maternity videos, music videos, commercials, YouTube content, event coverage, and more.
Do you provide on-site makeup artists or hair?
Hair and makeup services are not included. You’re welcome to bring your own stylist. Prep/touchup time is part of your session duration, so we recommend arriving camera-ready.
How many outfits can I bring?
The number depends on your selected package. Please refer to the package details on our Booking Page. Contact us if you have specific requests.
Are props available at your studio?
Yes, we have various props and furniture available. You can also bring your own props to personalize your session.
How long are sessions & can I extend time?
Durations (1-3+ hrs) vary by package. Extra time ($50/hr) is only possible if the schedule permits and isn't guaranteed. Please book adequate time initially.
Do you shoot on location?
Yes, primarily within Hampton Roads (Norfolk, VA Beach, Chesapeake, Suffolk, Portsmouth, Hampton, Newport News). Travel fees may apply outside this area.
Can I bring a friend/support person?
Yes, support is welcome! Please let us know beforehand so we can ensure adequate space in the studio.
Does Motiontography work with LGBTQ+ clients?
Absolutely! Motiontography proudly welcomes and celebrates clients of all identities, orientations, and expressions. We are committed to creating a safe, affirming space for everyone.
Editing & Delivery
How do I select images for editing?
Typically within 24 hours, you receive a link to a private proofing gallery. Browse the gallery, note the filenames of your favorites, and email the list to us. We then begin the detailed editing process.
What's the turnaround time for photos/videos?
Unedited proofs are typically delivered within 24 hours. Final edited photos are usually delivered within 5-7 days *after* you make your selections. Composites take longer. Videos typically take up to 2 weeks.
What are RAW / Unedited images?
These are the unprocessed digital files directly from the camera. Some packages include watermarked or non-watermarked versions, but we generally prioritize delivering the finished, polished art.
Do you retouch skin and blemishes?
Yes. Our standard editing includes color correction, lighting adjustments, and light skin smoothing. Advanced retouching is available for an additional fee.
Can I request more edits later?
Yes, images are kept securely for one year. You can order additional Standard ($20/image) or Advanced ($30/image) edits within that time.
What are the image usage rights?
Motiontography retains copyright. Clients receive a personal usage license for printing and sharing purchased digital images non-commercially. Commercial use requires a separate agreement.
Can I post my images on social media?
Yes, please do! We appreciate tagging Motiontography when you share.
Do I get printing rights to my images?
Yes! All images included in your package come with full personal printing rights. Print wherever you choose - online print services, local labs, canvas prints, albums, holiday cards, birth announcements, and more. For your convenience, professional print products are also available to order directly through a trusted third-party vendor (no obligation).
Do you offer simpler maternity packages without the high-end editing?
If you'd like maternity photos but don't need the advanced editing and creative composites included in the Maternity Signature package, we offer other photography packages that may better suit your needs. These options still provide beautiful maternity portraits with professional-quality results at a lower price point. Contact us to discuss which package might be the best fit for your vision and budget.
Ready to Book?
If your question wasn't answered here, feel free to contact us directly.
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