Frequently Asked Questions

1. Do you provide on-site makeup artists or include hair and makeup in the photo shoot?

At Motiontography, hair and makeup services are not included in our photography packages. However, you’re welcome to bring your own makeup artist or hairstylist. If you’d like them to be present for touchups during your session (e.g., between outfit changes), that’s perfectly fine! Just let us know in advance so we can plan accordingly. Please keep in mind that any preparation or touchup time will be part of your scheduled session duration. To make the most of your time, we recommend having your hair and makeup done before arriving at the studio.

2. Are there props available at your studio?

Yes, we have a variety of props and furniture available at the studio. To get an idea of what’s available, we recommend browsing through our portfolio for the type of photo shoot you’re planning. Many of the props and decor featured in the images are still in the studio. You can also visit The Studio page for photos of the current setup. If you have specific prop requests, feel free to reach out in advance or bring your own to personalize your session.

3. How many outfits can I bring for my photo session?

The number of outfits you can bring depends on the package you choose. Each package includes specific details about the number of outfits allowed. For example, some portrait or maternity packages may allow multiple outfit changes, while family sessions might have different guidelines.

To find the most accurate information, please refer to the package details on our Booking Page . If you're unsure or have special requests, feel free to reach out, and we'll be happy to guide you!

4. How can I book a photo session?

Booking a photo session is easy! You can book online by clicking on the Booking option in the menu. Alternatively, you can call us at 757-759-8454 , or reach out via email by visiting our Contact Page .

5. Can I see a portfolio of your work before booking a session?

Absolutely! You can explore our portfolio by navigating the menu on our website. Each genre of photography we offer—such as maternity, boudoir, wedding, headshots, and more—has a dedicated page with a gallery specific to that genre.

If you’d like a general overview of our work, you can view a curated collection of images from our portfolio by visiting this Portfolio Page .

For additional samples or inquiries, please feel free to reach out to us via our Contact Page .

6. Does the deposit go toward the price of the photo session?

Yes, the $100 deposit goes toward the session price, with the balance due on the date of the shoot. You are also welcome to pay in full in advance.

7. What forms of payment do you accept?

We accept Cash, Apple Pay, and credit/debit cards.

8. How long do photo sessions last, and can I extend the session time?

The duration of each photo session depends on the package you select, with options of up to one, two, or three hours. These time frames are provided as guidelines and are designed to ensure there’s enough time to handle any unexpected events, such as wardrobe adjustments, makeup touchups, or other preparations. Please note that while your session may not always require the full allotted time, it will not exceed the scheduled duration to accommodate other clients. If time allows and there is no appointment immediately following your session, you may have the option to purchase additional time at $50 per hour.

9. What is your cancellation policy?

Deposits are refundable if the cancellation is made at least 3 days prior to the shoot date. We understand that life happens, so another option is to reschedule your photo session.

10. What if I need to reschedule my photo session?

If you need to reschedule your photo session, please contact us as soon as possible. To reschedule, it has to be before three days of your shoot date.

11. What is the turnaround time for delivering images to clients?

Proof images are typically delivered within 24 hours (same or next day). Edited photos are usually delivered within five days after the client selects the images they would like edited. For packages that include composite photography, please note that creating composite images may take longer than the standard five-day timeframe due to the additional work involved. However, we strive to deliver all other edited photos within the usual timeframe.

12. Can I request additional edits at a later time?

Yes, images are kept on the server for up to one year, then they are automatically deleted. You can request more edits anytime within that timeframe.

13. What are raw images?

Raw images are unedited, straight-out-of-the-camera photos without retouching.

14. Can I post my images on social media?

Yes, you can. We would appreciate it if you tag Motiontography when posting on social media.

15. What types of photo shoots do you offer?

At Motiontography, we specialize in a variety of photo shoots including maternity, boudoir, weddings, portraits, and family events like birthdays and engagements. In addition to photography, we also provide professional video and commercial services. Whether you need a promotional video, a commercial for your business, or a special event captured, we've got you covered.

16. Do you also shoot videos?

Yes, videography is also part of the Motiontography umbrella, including music videos, commercials, shorts, YouTube videos, and more.

17. Do you shoot on location?

Yes, we shoot on location within the seven cities: Norfolk, Virginia Beach, Chesapeake, Suffolk, Portsmouth, Hampton, and Newport News. For areas outside these cities, additional travel costs will apply. For more information, please visit our On Location page.

18. Can I bring a friend or support team to my photo session?

Yes, your support team is always welcome to join you during the session.

19. What are the copyright and usage rights for the images?

I retain the copyright to my work, but I grant clients a license to use the images for specific purposes. Clients will be provided with a usage license that outlines the terms and conditions under which they can use the photos. For commercial usage, each request will be evaluated individually.